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Mon-Fri Support: Live help is available 9AM-5PM EST Mon-Fri. Call us at 877-796-1325 or use the GREEN "live help" chat feature located to the left of your screen.

Weekend Support for Live Events: If you are attending a live event on a Saturday or Sunday and need assistance, please use the GREEN "live help" chat feature located to the left of your screen.

Frequently Asked Questions
How do I reset my Password?
To reset your password, click the "Forgot Your password?" link that is below the login menu. Once there, it will ask you for the email address you used to create your account. Once submitted, an automated email will be sent with a new password and instructions on how to change your password once logged in.
How do I change My Email Address?
To change your email address in your Profile, click on "Update Profile" link in the "Your Account" menu. Once there, you can modify and update your email address or other information.
How do I use my Promo Coupon?
The Promotional Coupon can be redeemed against the content of a single session. This coupon will not redeem a Continuing Education Credit Hour. If the session is able to be purchased with the coupon, you will see a payment option to the right of the description, stating: "Redeem with Promo Coupon".
Support Form
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System Checker
By clicking the button below, this will launch the System Checker. This will help ensure that there are no issues with the device you are using.