Customer Support :: AICPA Conferences

Support

Live Support is currently not available at this time. To contact support you can submit a question or problem through the support form below.

To contact us by phone, call us at 1-800-679-3646. Thank you.

Frequently Asked Questions

I can not login with my username and password.

I am trying to access a session, but the buttons to download the content display it as Unavailable.

I can not redeem the conference code that I purchased on-site.

I have lost or misplaced my conference code.

I can hear the presentation audio but the slides are not advancing on their own.

I click on the Play or Preview button and nothing happens.

The presentation is pausing and restarting during playback.

Click here to view all of the Frequently Asked Questions and their corresponding Answers.

System Requirements

AICPAconferencematerials.com utilizes some of the latest advancements in web development technologies, such as AJAX. It is recommended that end users satisfy the following requirements to take advantage of everything AICPAconferencematerials.com has to offer:

Internet Explorer 6.0-7.0 or a Mozilla-based browser
JavaScript Enabled
A screen resolution of at least 1024x768
Adobe (formally Macromedia) Flash Player 8.0+
RTMP Port 1935 (required for streaming)
You can test to see if your computer accepts incoming traffic through this port now by clicking on Run Test below:

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